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Privacy Policy

Privacy Policy for F & H Projects Ltd.

Last Updated: 19/03/2025

1. Introduction

F&H Projects Ltd. ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.fandhprojects.co.uk (the "Site"). By using the Site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address, when you voluntarily submit it through contact forms or other interactive features on the Site.  

  • Usage Data: We collect information about how you interact with our Site, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected through cookies and similar tracking technologies (see section 5).  

  • Project Specific Data: if you engage our services, we will collect information necessary to complete those services, this may include site plans, architectural drawings, and other data necessary to complete the project.

3. How We Use Your Information

We may use your information for the following purposes:

  • To respond to your inquiries and provide customer support.  

  • To provide and improve our services.

  • To send you information about our services, promotions, and updates (with your consent, where required).

  • To analyze website usage and improve the Site's functionality.

  • To fulfil our contractual obligations.

  • To comply with legal obligations.

4. Disclosure of Your Information

We may disclose your information to:

  • Third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., hosting providers, analytics providers).  

  • Professional advisors, such as lawyers and accountants.

  • Law enforcement or government authorities when required by law.

  • If required to complete a project, we may share relevant information with subcontractors.

We will not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect usage data and enhance your experience on our Site. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.  

  • Types of Cookies:

    • Essential Cookies: Necessary for the operation of the Site.

    • Analytics Cookies: To analyse site traffic.

    • Functionality Cookies: To enhance your experience.

  • Third-party cookies: We may use third party analytics services such as Google Analytics.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.  

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  

8. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Rectification: You can request that we correct any inaccurate or incomplete information.  

  • Erasure: You can request that we delete your personal information (subject to legal limitations).  

  • Restriction: You can request that we restrict the processing of your personal information.

  • Data Portability: You can request a copy of your personal information in a portable format.

  • Objection: You can object to the processing of your personal information.

  • Withdraw Consent: Where we rely on consent to process your information, you can withdraw your consent at any time.

  • To exercise these rights, please contact us at: info@fandhprojects.co.uk.

9. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Your continued use of the Site after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

F&H Projects Ltd. info@fandhprojects.co.uk 07427355088

12. GDPR Compliance

As a UK-based business, we are committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

13. Data Controller

F&H Projects Ltd. is the data controller responsible for your personal information.

Important Considerations:

  • Cookie Consent Banner: Implement a cookie consent banner on your website to comply with GDPR and ePrivacy regulations.

  • Legal Counsel: Have this policy reviewed by a legal professional to ensure it meets all applicable legal requirements.

  • Information Commissioner's Office (ICO): Register with the ICO as a data controller.

  • Regular Updates: Keep your privacy policy up-to-date with any changes to your data handling practices.

  • Children's Privacy: If your website is intended for children, you will need to add specific sections relating to children's privacy.

  • International Data Transfers: If your data is transferred internationally, those transfers must be compliant with GDPR and the UK GDPR.

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